| Step One: Arranging
the Interviews
Whether you are moving across town
or across the country it is important that you allow plenty of
time to go through the process
of selecting the moving company
that will best suit your needs.
Make your calls to interview
movers as soon as you know when the actual move might take place.
If it appears that the move will occur during a peak moving
period, then it is even more urgent that you begin this process
well in advance of your projected move date. Not only will a move
during a peak period be more difficult to schedule; it is also apt
to cost more due to the demand that the movers face. Peak periods
may vary per mover and may be influenced by local economies. In
general, peak periods in clude:
- The beginning and the end of
each month, since this is when most closings take place
- All Holidays, but especially
those where school vacations coincide
- Summer months, since the
majority of families will try to orchestrate a move between
the end of one school year and the beginning of the next
Step Two: Conducting the Interviews
Moving companies will agree to
visit your home in advance of your move to provide a written
estimate of your move. Inquire as to whether the estimate is
binding or non-binding, which tells you whether the estimate you
are receiving during the visit will still be good in two months
when you actually make your move. Also insist that the estimate be
written with as much detail as possible so that when you review
the estimates, you can assess the points of differentiation.
If you will be moving within a
local or regional area, the estimate will probably be based on an
hourly rate. The company will project how many men they will need
to complete the work and how much time it will take to pack (if
you require this service), load, transport the goods, and unload
at the final destination. The more moving companies you interview,
the more likely you will get an accurate picture of just what your
particular move will entail and how much it is likely to cost.
If your move is out of state, the
estimates will be based on the distance of your move and the
projected weight of your shipment. The mover will need ample time
to walk through your home and inspect each room for furniture and
loose objects that will be transported. Make sure that all storage
areas in the house are visited including the garage, basement,
attic, and outbuildings. The mover will need to view everything
that will be going to the new location in order to provide you
with an accurate estimate.
There are many factors that can
influence the price of your move. Your ability to impact the
eventual price of the move centers on the services that you will
require. Once you have identified the services that you will
require, make sure that each estimate addresses each service
individually so that you will have a legitimate basis for
comparison. Some of these optional services include:
- Packing and unpacking: are you
willing to do this yourself, or would you prefer to pay
professionals to pack some or all of your loose materials?
- Boxes: most movers will sell
you new boxes, and the prices will vary per company. Ask about
used boxes, since some movers will allow you to drive to their
site and select previously used boxes that are remain with the
company after moves are completed. If you will need a lot of
boxes, the use of used boxes will represent significant cost
savings.
- Special handling: if you have
unique pieces (ex. Piano), heavy pieces (ex. woodworking
machinery) or very delicate pieces (antiques), you might need
a special quote that identifies special handling of the
object.
- Special Packaging: the movers
may recommend that certain pieces be packed in wood crates.
Check the cost versus the advantages of this decision.
- Insurance: most movers have
some level of liability insurance that covers their moves.
However, additional insurance is worth investigating since it
is not uncommon for objects to be damaged during the move.
Step Three: Making Your Selection
Your decision will be driven by
several factors. First, there is the issue of price. You will find
that price alone will probably not lead you to making your choice.
The weight estimates will probably differ per mover, as will the
prices on the individual services that you request.
Second, there is the issue of
availability. In some cases, the mover you prefer to work with
might not be able to work you into their schedule. If you move
during a peak time, you may find yourself coordinating your move
to the calendar of the mover, instead of having the mover design
his schedule around your move.
Third, there is the issue
surrounding reputation and references. The moving business is a
service business. Past customers will have opinions about their
moving company. Request references beyond the letters of
recommendations that you should be offered in the interview. If
you want to do a little more research, call the Better Business
Bureau or the State Attorney General to see if there are
complaints against the company.
Finally, take note of the person
who is providing the estimate. These individuals often will act as
the key contact for you up to and during the actual move. Are they
experienced, confident, good communicators, and seemingly
interested in satisfying your needs. In short, are they someone
that you feel you can work well with during a stressful time?
|